Privacy Policy

Effective Date: 10/03/25
Last Updated: 08/04/25

Welcome to RELM Logistics (“RELM,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.RELMLogistics.com (the “Site”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you use our Site, submit forms, or communicate with us, we may collect information such as:

Full name
Email address
Phone number
Company name
Job title
Shipping details and addresses

b. Non-Personal Information

We may also collect non-personal data such as:

IP address
Browser type and version
Device type
Pages visited
Date and time of access
Referring website

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide and manage logistics services
Respond to inquiries and provide customer support
Improve our website and user experience
Send relevant updates, newsletters, and marketing materials
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

Service providers who assist us in website hosting, email delivery, customer support, and analytics
Business partners involved in fulfilling logistics or transportation requests
Law enforcement or regulatory authorities, if required to do so by law

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to enhance your browsing experience and analyse website traffic. You can modify your browser settings to decline cookies if you prefer.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

Accessing the information we hold about you
Requesting corrections or deletions
Opting out of marketing communications

To exercise any of these rights, please contact us at enquiries@relmlogistics.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after such changes constitutes your acceptance of the new terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

RELM Logistics
Website: www.RELMLogistics.com
Email: enquiries@relmlogistics.com